Terms & Conditions

Please read these Terms and Conditions (“Terms”) carefully before using the services provided by MatchTheory (“we,” “us,” or “our”). These Terms apply to all users and customers who access or use our website, products, and services.

1. Acceptance of Terms: By accessing or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not access or use our services.
2. Services: We provide guidance, mentorship, and preparation services for candidates navigating the residency application process. Our services include, but are not limited to, personal statement assistance, interview coaching, and strategic guidance. We strive to deliver high-quality services that meet your needs and maximize your chances of success.
3. Eligibility: Our services are available to individuals who are at least 18 years old or have reached the age of majority in their jurisdiction. By accessing or using our services, you represent that you meet these eligibility requirements.
4. Payment and Fees: The fees for our services are clearly stated on our website or as agreed upon in a separate agreement. Payment must be made in full before services are rendered, unless otherwise specified. All fees are non-refundable, except as expressly stated in our refund policy.
5. Intellectual Property: All content, materials, and intellectual property provided through our services, including but not limited to text, images, graphics, logos, and trademarks, are the property of MatchTheory or its licensors. You may not use, reproduce, modify, distribute, or exploit any of our intellectual property without our prior written consent.
6. Confidentiality: We respect the privacy and confidentiality of our clients. Any personal information or materials you provide to us will be handled in accordance with our Privacy Policy. However, please note that we cannot guarantee the security of information transmitted over the internet.
7. Limitation of Liability: To the maximum extent permitted by applicable law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with the use of our services, including but not limited to any errors, inaccuracies, or omissions in the content provided.
8. Modifications and Termination: We reserve the right to modify, suspend, or terminate our services or these Terms at any time without prior notice. We may also update these Terms from time to time, and it is your responsibility to review the most current version.
9. Governing Law and Jurisdiction: These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which we are located. Any legal action or proceeding arising out of or relating to these Terms shall be exclusively brought in the competent courts of that jurisdiction.

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and any additional terms and conditions provided to you. If you have any questions or concerns regarding these Terms, please contact us at [email protected].